At Ojasva, your satisfaction is our top priority. While we deal in perishable food items, we strive to provide a transparent and fair return policy.

1. Eligibility for Returns

• Products are only eligible for return if they are damaged, expired, or incorrect at the time of delivery.

• You must raise a return request within 48 hours of receiving the product.

2. Return Process

• Contact us at ojasva.india@gmail.com or call 6375006251 with your order ID and images of the issue.

• Once approved, we will arrange a return pickup or guide you with further steps.

3. Refunds

• Refunds are processed to the original payment method within 7-10 business days after return approval.

• Shipping charges are non-refundable unless the error was from our side.

4. Non-Returnable Items

• Opened or used items.

• Products without original packaging or tampered seals.